How to factory reset the Vilo

Before you begin, ensure the Vilo is fully powered on. Do not attempt a factory reset while the Vilo is off or being powered up

1. Using a paperclip, pin, or thumbtack, press and hold the reset button on the back of your Vilo for ~ 6 seconds.


2. As soon as the light on the front of the Vilo will flash red, release the button. If the light does not flash red please continue to hold the reset button for 20 seconds. This will force a reset even the light does not change.


3. Once it has flashed red the Vilo will restore to factory settings and will be removed from any networks it was on. 

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